Versand
Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment has been received and verified.
Orders are not processed, shipped, or delivered on weekends or public holidays. During periods of high demand, processing times may be slightly longer.
If there is a significant delay in processing your order, we will contact you via email.
Shipping Destinations
MALAR currently ships to Switzerland, the European Union, and selected international destinations.
If your country is not available at checkout, please contact us at contact@malarwear.com.
Shipping Times
Estimated delivery times:
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Switzerland: 2–5 business days
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European Union: 5–12 business days
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International: 5–15 business days
Delivery times are estimates only and are not guaranteed.
Shipping Costs
Shipping costs are calculated and displayed at checkout before payment is completed.
From time to time, we may offer free shipping promotions. Any applicable conditions will be stated at checkout.
Customs, Duties and Taxes
For international orders, customs duties, taxes, import fees, or other charges may apply.
These charges are the responsibility of the customer and are determined by the destination country's customs authorities.
MALAR is not responsible for delays caused by customs clearance procedures.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.
Lost or Delayed Shipments
MALAR is not responsible for shipping delays caused by carriers, customs authorities, weather conditions, or other circumstances beyond our control.
If you believe your package has been lost, please contact us at contact@malarwear.com and we will do our best to assist you.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
MALAR is not responsible for orders shipped to an incorrect address provided by the customer. Additional shipping charges may apply if a package must be reshipped.
Contact
If you have any questions regarding shipping, please contact us at:
MALAR